FavorFrenzy.com Headquarters
Favor Frenzy
175 W. Arbor Court
Covina, CA 91723
If you have a question about an order or would like assistance in using our site, please contact one of our knowledgeable customer service associates. Email us or call 626-549-1257

For Your Security Our shopping cart uses encryption codes, a firewall-protected backend database located at Microsoft® Corporation®, and SSL to secure your transactions. If you right-click on any of the shopping cart pages and click properties you will see that they are encrypted with the highest possible encryption available.

Protecting Your Privacy: We are committed to protecting the privacy of your personal information on our Web site and using technology that gives you the most powerful, safe, online experience. Our secure shopping cart host is a participant in the Safe Harbor Agreement between the United States and the European Union, and meets the Safe Harbor privacy principles published by the U.S. Department of Commerce.

Collection of Your Personal Information: We explicitly asks when it needs information that personally identifies you ("Personal Information") pertinent to the specific order, inquiry, or any type of request that any information may be necessary. This information can include your e-mail address, name, address, telephone number, and credit card number, as applicable. Favor Frenzy also may ask for non-personal information or demographic information. The information collected and/or previously shared with this Web site is used in accordance with this Privacy Statement.

Use of Your Personal Information: We use your personal information to operate the the site and to provide the services you have requested. The information is also used to communicate with you regarding your accounts by sending out periodic newsletters that are considered as essential to the operation of the service. The non-personal information is used to compile general demographic statistics. We also use your e-mail address to respond to incoming service and inquiry requests from you, to collect customer feedback, and customer satisfaction surveys. We ask for your postal address ("billing address") for credit card validation.

Control of Your Personal Information: We secure your personal information from unauthorized access, use or disclosure, except if sending an email through our contact form. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number and other financial information) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We will not use your customer information for any other purposes than those intended with the service, nor will your customer information be shared with any other parties.

Use of Cookies: To make it easy and convenient for you to order with us, the site does require you to enable cookies to utilize our services. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of the Favor Frenzy Web site or other web sites you visit.

Changes to this Statement: We will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.

Return Policy Favor Frenzy's return policy is simple. You have 20 days from time of receipt to return it for refund or exchange. Return must be sent back packaged properly, unused, and must be unopened. All returns are subject to a 20% restocking fee. Please be sure to include your email address and the details of your return to ensure quick processing.